Travel Planning Chatbot with GPT-4o
A GPT-4o travel assistant for a travel agency — personalised recommendations, day-by-day itinerary planning and booking assistance, connected to external APIs for real-time travel data.
- Year
- 2024
- Engagement
- Conversational AI product
- Focus
- Generative AI, Full Stack
- Status
- Delivered
01 — The problem
The agency's consultants spent most of their time answering the same early questions — where to go, what to see, how long to stay — before a customer was ready to book.
02 — Our solution
A chatbot that handles discovery and planning conversationally, produces a structured itinerary, and hands a warm, well-qualified lead to a consultant for booking.
How it works
The pipeline, step by step — from the first input to the final output.
- 01
Conversation
GPT-4o holds the dialogue and collects preferences, dates and budget.
- 02
Live data
External travel APIs supply real-time availability and details.
- 03
Itinerary
A structured day-by-day plan is generated and saved to the customer profile.
- 04
Handoff
Qualified trips are passed to a consultant with full context.
What we built
The outcomes
01
Increased user engagement
02
Automated booking support
03
High user satisfaction
Challenges we solved
Facts change daily
Prices and availability come from live APIs, never from the model's memory.
Technology stack
Want results like these?
Book a free 30-minute discovery call. We'll map out your project, recommend the right stack and send a fixed quote within 48 hours.